Many of you have contacted us requesting assistance with obtaining refunds on your Restricted Rate hotel room bookings. The Iconic Hotels group has agreed to extend credit to attendees who have booked at the Restricted Rate using the Doeberl Cup booking code:
Statement from Ben Hickman @ Iconic Hotels:
"We understand there are a number of competitors that booked using the 'Advance 30 purchase rate' ("Restricted Rate"), this entitled them to a fantastic rate however did not allow for a refund. We would like to ensure it is as easy as possible for those people to return to Canberra when the uncertainty subsides so would like to offer them a credit of the amount paid to be used at our hotels prior to the 7th of April 2021."
Action Required: If you have booked a hotel room for the 2020 Doeberl Cup with Abode Woden or The Woden Hotel using the Doeberl Cup booking code, please contact Abode Central Reservations on 1300 122 633 or by email: firstname.lastname@example.org to apply for your credit or refund.
NOTE: If you have booked a Flexible Rate room at the Abode Woden or The Woden Hotel, please use the contact details above to cancel your booking at least 24 hours prior to the planned arrival date.
Instead of receiving a refund, players can use the money for entry into the 2021 O2C Doeberl Cup. Players who choose this option will not be charged extra (even if they normally would be, e.g. junior players turning 18 prior to the event), and can remain in the same section, even if they are no longer eligible.
Some of you have already received a refund - you are still eligible for the conditions of the registration transfer. Please contact the Doeberl Cup Team to opt-in and reserve your place in the 2021 Doeberl Cup.
(If you have requested a refund but have not received an email response from our team or a notification from TryBooking, it is likely that your refund has not yet been processed.)
If you wish to use your registration fee as a pre-payment for the 2021 Doeberl Cup, please contact the Doeberl Cup Team.
If you are not transferring your registration fee to the 2021 event you are still eligible for a full refund. By default, refunds are issued by reversing the original transaction.
If the card you used for the registration no longer exists / has expired / is cancelled, please contact us ASAP with your bank account details so we can refund you via bank transfer. (We cannot issue a refund to a different card.)
Method 1: Transaction Reversal - Funds will be returned to the paying account
Method 2: Bank Transfer - Registrant to specify bank account details for direct fund transfer
If you have requested a refund but have not received an email response from our team or a notification from TryBooking, it is likely that your refund has not yet been processed.
Action required: Please nominate for a registration transfer OR refund. Contact the Doeberl Cup Team by 9 April 2020 with your preference.
Dear Doeberl Cup player, supporter or spectator,
It is with great regret that the ACT Chess Association is cancelling the O2C Doeberl Cup for 2020. With the Australian Government announcing restrictions on overseas travellers to Australia, and the request to avoid large non-essential gatherings, we have decided that the Doeberl Cup cannot proceed under these conditions. We sincerely apologise to anyone who has already committed to taking part in this tournament, and ask anyone who has suffered financial inconvenience as a result of our decision to contact us immediately (email@example.com). For players who have entered online we are arranging refunds through Trybooking, and hope to process this as quickly as possible.
Chief Organiser 2020 O2C Doeberl Cup
As a number of public events are being cancelled due to concerns surrounding the COVID-19 (novel coronavirus) outbreak, we would like to assure our attendees that the 2020 Doeberl Cup will go ahead as scheduled next month. At the time of writing, there are no confirmed cases of COVID-19 in Canberra or the Australian Capital Territory.
According to advice from the Australian Department of Health, the virus is most likely spread through:
We encourage all attendees and support personnel to exercise good hygiene:
Handshakes: While FIDE usually mandate a handshake at the start of a game, we will be waiving this rule.
Rule Amendment for Withdrawals (Bonds): Players with a chronic medical condition may be exempt from this regulation. Please contact the organisers before entering for further information. Read the full version on the Rules page.
Feeling Unwell? Symptoms of COVID-19 can range from mild illness to pneumonia. Some people will recover easily, and others may get very sick very quickly. People with coronavirus may experience: fever, flu-like symptoms such as coughing, sore throat and fatigue, shortness of breath.
If you are experiencing symptoms, please seek medical advice. If you have recently returned from overseas or if you may have been in contact with a person recently returned from overseas, please monitor your health. If you have been advised to self-isolate and cannot participate in the tournament, please advise the organisers as soon as you are able. If you have been tested for COVID-19 and have not received your results by the time the tournament has started, we ask for the safety of your fellow chess players that you do not attend the Doeberl Cup.
Please note that as the situation evolves, advice from Australian Government and the World Health Organisation may change. Keep up to date with the details with the resource links below:
If you are traveling internationally to participate in the 2020 Doeberl Cup, please check the Australian Department of Home Affairs website for the most up-to-date advice on travel restrictions: https://www.homeaffairs.gov.au/news-media/current-alerts/novel-coronavirus
If you think your visa may have been cancelled under enhanced border control measures, please email firstname.lastname@example.org with your details including full name, date of birth and passport number.
Our special Doeberl Cup accommodation rates have been announced! Stay a short 10-16 min walk away from the venue at Abode Woden or The Woden Hotel.BOOK YOUR HOTEL ROOM
Please note that a limited number of rooms are being held for Doeberl attendees, so book now to avoid disappointment!
All details on room rates & how to book on the Accommodation page.
Registrations for the 2020 Doeberl Cup are now open - head over to the Registration page to secure your place.
Don't forget to check your current published rating and division eligibility before submitting your registration form.
Family entry is based on 3rd and subsequent fee-paying members of the family paying ½ price for entry.
Discounts are calculated on the lowest value registration, i.e. if a family is registering one participant in the Premier, one U18 in the Minor and one in the U1200s, the discount will be applied to the U1200s registration.
Players can become a one year member of the Canberra Southern Cross Club (CSCC) at nil cost to them. This provides players with a range of discounts to food and beverages across the weekend and for those living in Canberra for the remainder of their membership.
To accept this offer, players need to complete the form and bring to the club when they check in on Thursday or Friday of the competition.
Being a member helps the Doeberl Cup track our current partnership with CSCC in support of future years.
Thanks to Canberra Southern Cross Club Woden for joining the chess party - sign up to the newsletter and follow us on Facebook for all the latest updates!